What Salesforce's 20,000 AI Agent Deployments Teach a Solo Builder
<p>Salesforce has shipped around 20,000 Agentforce deployments. ByteByteGo published a writeup of what they learned, sourced to John Kucera, the CPO of Agentforce. I run a one-person agent fleet, which is about as far from Salesforce scale as you can get. The lessons still translate. Better than I expected, actually.</p> <p>Short version: 90% of agent work happens after launch, not before. The failures cluster into three patterns. Putting deterministic logic inside an LLM loop, prompting harder
Story Overview
Salesforce has shipped around 20,000 Agentforce deployments. ByteByteGo published a writeup of what they learned, sourced to John Kucera, the CPO of Agentforce. I run a one-person agent fleet, which is about as far from Salesforce scale as you can get. The lessons still translate. Better than I expected, actually.
Short version: 90% of agent work happens after launch, not before. The failures cluster into three patterns. Putting deterministic logic inside an LLM loop, prompting harder