Smith.ai

Smith.ai is a comprehensive platform combining artificial intelligence (AI) and human customer service professionals to provide 24/7 client engagement. It offers AI Receptionist and Virtual Receptionists for call handling, lead capture and conversion, appointment scheduling, and outbound sales, service, and support campaigns.

Smith.ai serves a variety of industries including legal industries, marketing agencies, home services, software & SaaS companies, medical, wellness, general contractors, finance, and many more.

Yes, Smith.ai integrations include key business tools such as Salesforce, Hubspot, Zapier, Slack, and Calendly, providing real-time syncing for a smoother workflow.

The AI Receptionist feature from Smith.ai is designed to handle simple intake, scheduling appointments, answering general inquiries, and more. It is especially efficient in handling high call volumes.

Yes, Smith.ai can handle high call volumes. It employs both AI and human virtual receptionists to manage calls efficiently and ensure consistent client engagement.

Smith.ai contributes to lead capture and conversion through its AI and human receptionists. They handle inbound and outbound calls, schedule appointments, manage inquiries, and provide a professional and empathetic interaction that can lead to higher conversion rates.

Smith.ai provides outbound sales and support including outbound calls, client follow-ups, unscheduled callback management, and outgoing marketing campaigns.

Yes, Smith.ai has the capacity for appointment scheduling. Both AI and human receptionists are capable of scheduling appointments seamlessly, improving the efficiency of business operations.

Smith.ai manages complex or sensitive calls through the use of trained human virtual receptionists. They are skilled in empathetic and professional communication, ensuring the dignity of customer issues and inquiries is upheld.

Yes, Smith.ai offers seamless integration with Salesforce, Hubspot, Zapier, Slack, and Calendly to streamline workflows and ensure efficient real-time syncing.