Nightfall AI for Zendesk is the last line of defense you never knew you needed. When I first saw a ticket slip through with a credit card number, I was like, "What the heck?" That's when I discovered Nightfall's real-time AI scanner, and it was a game-changer.
1. AI-powered detection of PII, PHI, passwords, and malicious content in tickets and attachments.
2. Instant alerts to agents and admins as soon as a risk is spotted.
3. Automatic redaction or quarantine of sensitive data before it leaves the platform.
4. Custom rule builder without code - tweak for HIPAA, PCI, or your own compliance needs.
5. Supports 100+ file types, from PDFs to images and unstructured blobs.
6. Cloud-native, so no on-prem install or heavy IT overhead.
7. Seamless Zendesk API integration - you get it up and running in minutes.
8. Real-time dashboards for compliance teams to monitor exposure.
9. Historical audit logs for every scan, so you can prove you did everything right.
10. Multilingual detection (planned for 2025 Q3) - helps global teams. Target users? Customer support teams, compliance officers, and any SaaS business that relies on Zendesk. In finance, a single data leak can cost millions in fines, and in healthcare, HIPAA breaches are a nightmare. Nightfall's automated fixes mean you can keep a 90% reduction in compliance violations, just like the case study from a mid-size tech firm.
What sets Nightfall apart? Unlike generic DLP tools that try to cover every platform, it's laser-focused on Zendesk. That focus translates to fewer false positives, a smoother workflow, and native UI that teams actually use. Plus, the free tier lets you test the waters without a commitment. If you're tired of chasing leaks after the fact, give Nightfall a spin.
Sign up for a free demo today and see the difference real-time protection can make.
1. AI-powered detection of PII, PHI, passwords, and malicious content in tickets and attachments.
2. Instant alerts to agents and admins as soon as a risk is spotted.
3. Automatic redaction or quarantine of sensitive data before it leaves the platform.
4. Custom rule builder without code - tweak for HIPAA, PCI, or your own compliance needs.
5. Supports 100+ file types, from PDFs to images and unstructured blobs.
6. Cloud-native, so no on-prem install or heavy IT overhead.
7. Seamless Zendesk API integration - you get it up and running in minutes.
8. Real-time dashboards for compliance teams to monitor exposure.
9. Historical audit logs for every scan, so you can prove you did everything right.
10. Multilingual detection (planned for 2025 Q3) - helps global teams. Target users? Customer support teams, compliance officers, and any SaaS business that relies on Zendesk. In finance, a single data leak can cost millions in fines, and in healthcare, HIPAA breaches are a nightmare. Nightfall's automated fixes mean you can keep a 90% reduction in compliance violations, just like the case study from a mid-size tech firm.
What sets Nightfall apart? Unlike generic DLP tools that try to cover every platform, it's laser-focused on Zendesk. That focus translates to fewer false positives, a smoother workflow, and native UI that teams actually use. Plus, the free tier lets you test the waters without a commitment. If you're tired of chasing leaks after the fact, give Nightfall a spin.
Sign up for a free demo today and see the difference real-time protection can make.
