KNO

KNO is an AI-driven platform created by Alltius for conversational assistance in software products. Its main features include a Slack assistant for any question, a low code help widget, an in-product guide and companion, and an enterprise documentation search. It is built on OpenAI's GPT3 model which includes 800GB of information. The platform also includes a feature where users can prioritize knowledge from specific sources. KNO securely stores the questions asked, maintaining user privacy.

KNO helps in guiding users in their product journeys by engaging them in conversation and responding to their inquiries. This is facilitated by its integration into Slack, where users can easily ask questions and receive answers. Furthermore, KNO's in-product guide and companion features aid users by providing assistance within the product itself. It has a low code help widget which simplifies the help process even further.

KNO is integrated with Slack as a conversational assistant. Users can interact with KNO directly in their Slack workspace, either in private conversation or by adding it to a channel. The Slack assistant feature of KNO is designed to answer any questions users may have.

To install KNO on Slack, users first need to log into their Slack workspace. Next, they need to open the 'Browse Apps' screen by clicking on the small '+' symbol next to the Apps tab on the Slack sidebar. In the final step, users search for and select KNO to get started.

Yes, users can prioritize KNO knowledge from specific sources. This feature allows KNO to prioritize information from custom prescribed sources, potentially including the user's own help resources. This makes it customizable and able to adapt to the unique needs of its users.

KNO ensures data security and maintains privacy by keeping all questions asked within the system and never associating them with the user's identity. This ensures that conversations remain private and confidential.

Using the KNO platform comes at absolutely no cost to users. The website confirms that KNO is free to use.

KNO's user base has been experiencing a growth rate of 50% month on month. This robust growth rate is a testament to its popularity and usefulness.

One customer from a leading analytics automation company has compared KNO favorably to Google and Gong, stating KNO has the potential to become the next Gong and is even better than Google. Therefore, according to this specific testimonial, KNO compares very positively to both of these platforms.

Yes, KNO can be trained on specific topics. Currently this feature is being developed, and users can reach out to the team for further discussions on this.