Zyka

Zyka's main purpose is to optimize different areas of Software as a Service (SaaS) businesses by using AI techniques. These areas include user experience, customer support, product onboarding, user engagement, technical assistance, help desks, and bug resolution. Its key intention is to act as an AI-powered digital adoption platform, significantly improving business productivity and providing a seamless onboarding experience for SaaS websites.

Zyka optimizes product onboarding through AI-driven processes. It learns and understands business specific workflows, and uses this knowledge to provide real-time, on-the-spot guidance for new customers, significantly enhancing their onboarding experience. This autonomous process eliminates the need for manual tagging, thus ensuring an efficient and enhanced productivity during onboarding.

Zyka resolves bugs by utilising AI techniques to understand problems, provide solutions and rectify errors autonomously. It can identify and troubleshoot issues, providing an effective co-pilot role during customer onboarding and ongoing user experience, significantly decreasing the time and resources typically required for bug resolution.

Zyka plays a significant role in handling customer support. It employs AI to provide instant responses to customer queries, ensuring an efficient and reliable customer support service. Moreover, its proficiency in learning and adapting to UI workflows allows it to guide customers through resolving issues and navigating the system.

Zyka has robust measures in place to ensure data privacy and security. It has strict control over what APIs are exposed and what data is used to train chatbot responses. Besides, the platform ensures that user data remains private and is stored in a secured server.

Users have full control over which APIs they expose to Zyka. This granular control facilitates individuals to choose specifically which information Zyka has access to, ensuring the most appropriate chatbot responses are prepared and customized to suit their requirements.

Zyka uses content from various data sources, such as docs, PRDs, notion, CRMs, and product images, to train the Chatbot responses. The data is used by the AI to learn and improve over time. Furthermore, users have complete control over the type and amount of data used for training, ensuring appropriate and relevant responses.

Yes, responses in the Zyka chatbot can be customized. Users have the flexibility to tailor responses by training on content from data sources of their choosing, aligning with their specific needs and providing unique experiences for customers.

Zyka can be trained using various data sources. Users can use content from docs, PRDs, notion, CRMs, and product images to teach Zyka. This level of customization allows for the development of highly relevant and accurate responses, making the AI chatbot a valuable tool for businesses.

Yes, Zyka comes with an AI-powered chatbot that can be customized to fit individual business needs. Users can personalize the chatbot's name, logo, and colors. Also, Zyka includes prefilled messages for ensuring mandatory lead collection.