Zeda.io is an AI-powered product discovery and strategy platform aimed at product management professionals. This tool provides customer insights to help users discover problems to solve, decide what to build next and create product strategies that drive outcomes. It features an AI-powered product in...
Zeda.io is an AI-powered product discovery and strategy platform aimed at product management professionals. This tool provides customer insights to help users discover problems to solve, decide what t
About Zeda
Zeda Key Features
- Product management insights
- Enterprise ai consulting
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Pros and Cons of Zeda
Pros
- Captures centralized feedback
- Multiple channels integration
- Comprehensive user research
- Uses native feedback tools
- Feature for rapid prototyping
- Connects feedback with revenue
- Analytics integration (Mixpanel, Amplitude)
- CRM feedback linking
- Sentiment analysis feature
- Generates actionable product insights
- Customer insights segmenting
- Data segmenting based on attributes
- Product plans creation
- Links goals and initiatives
- Specialized strategy maps
Cons
- No offline functionality
- Limited integration options
- Missing multi-language support
- Reports customization is lacking
- No White-label option
- Unmentioned data security measures
- No free version available
- Limited customer support channels
- No mobile application
- Lack compatibility with CRM platforms
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Pricing Model
Pricing model:
Pricing model: Paid | Paid options from: $499/year | Billing frequency: Yearly
Frequently Asked Questions About Zeda
What does Zeda.io do?
Zeda.io is an AI-powered product discovery and strategy platform aimed at product management professionals. It provides customer insights to help users discover problems, decide what they should build next and create product strategies that drive outcomes. Zeda.io's AI-powered product intelligence system analyzes feedback, sentiments, customer segments, revenue, and other data points to translate them into actionable insights. This tool also captures and centralizes feedback from multiple channe
How does Zeda.io's AI-powered product intelligence system work?
Zeda.io's AI-powered product intelligence system analyzes various data points such as feedback, sentiments, customer segments, revenue, and more. The system uses machine learning to interpret customer signals from various channels and translate them into valuable product insights. In this way, Zeda.io helps product teams understand business and customer perspectives comprehensively.
What kind of insights can Zeda.io provide?
Zeda.io can provide a range of insights that help users build better products. It is able to analyze feedback, sentiments, customer segments, and revenue data, transforming them into actionable insights. It enables understanding of customer attributes such as location, demographics, custom cohorts, NPS, and revenue. Zeda.io can also associate revenue data to determine the business impact of customer feedback and product features.
How does Zeda.io aid in customer feedback collection?
Zeda.io facilitates the collection of customer feedback in a multitude of ways. First, it enables users to capture and centralize customer and product feedback from various channels. Users can accumulate and connect feedback data using native tools such as widgets and portals. Additionally, Zeda.io offers integrations with customer support tools to help further streamline the process.
Can Zeda.io handle feedback from multiple channels?
Yes, Zeda.io can handle feedback from multiple channels, thereby offering a holistic perspective on customer sentiments. It offers native tools and also integrates with various customer support tools to capture and centralize feedback.
How does Zeda.io help in product planning?
Zeda.io assists in product planning by letting users create product plans, link goals, and add initiatives. They can visualize their work progress using strategy maps specifically designed to provide context faster and better. Zeda.io enables integration of OKRs to product plans and measures the outcomes of every product built, which can be assessed in real-time with Zeda.io's proprietary scoring system, ZCN.
Can I link OKRs to my product plan using Zeda.io?
Yes, with Zeda.io, you can definitely connect OKRs to your product plan. This enables you to measure the outcomes of every product you build and visualize your work progress using strategy maps.
What is Zeda.io's ZCN and how does it work?
ZCN is Zeda.io's proprietary scoring system. It assesses the delivery confidence in real-time, helping users measure and track the potential success of their product strategies and initiatives.
What kind of support is available with Zeda.io?
Support available with Zeda.io includes product demos, a slack community for user interaction, a comprehensive product glossary, a variety of resources including podcasts & webinars, and a regularly updated blog. Additionally, Zeda.io also offers continuous product updates to ensure users are equipped with the latest features and capabilities.
Does Zeda.io come with integrations for other tools?
Yes, Zeda.io comes with workflow integrations allowing you to incorporate your favorite tools into the Zeda.io platform. These include customer support tools and product analytics platforms like Mixpanel and Amplitude. This allows users to streamline their workflows and consolidate all relevant data within Zeda.io.
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