Web2Chat

Web2Chat is a tool that enables the creation of personalized chatbots for websites. These chatbots are trained on the website's unique content to provide instant response to visitor inquiries, enhancing customer engagement and improving service efficiency. It also has special features for customization, multi-language support, user data capture, and user interaction tracking, among others.

Building a chatbot with Web2Chat is an effortless process. Users select the content to train the chatbot, this can be the entire website, specific text files, Zendesk articles, or even files from a Notion workspace. After picking the desired content or uploading necessary files, users can start the training process. As a result, the chatbot rapidly learns and becomes adept at handling queries specific to the website's content.

Web2Chat can be trained with a variety of content for constructing the chatbot. The content can be the entire website, specific text files, Zendesk articles, or other document types such as PDF or markdown files. Users can also import markdown files directly from their Notion workspace.

Yes, Web2Chat allows users to customize the appearance of the chatbot created with it. The customization settings cover various aspects like the AI chatbot's user experience, AI settings, and appearance. The designed chatbot can be seamlessly integrated to suit the website's needs and aesthetics.

The inbox feature in Web2Chat provides a detailed overview of all the interactions the chatbot has had with users. It states valuable user information such as location and browser type, allowing operators to gain insight into their audience's behavior and preferences.

Web2Chat offers diverse pricing plans to suit varying website needs. From startups to established businesses, there are plans catering to all. The plans offer features like multiple chatbots, message credits, character limits, ability to embed chatbots, file upload capacity, and extensive customization options.

Web2Chat does support multiple languages. This feature enables the chatbot to answer queries in any given language, making it perfect for websites and businesses with a wide or international audience.

Character limit in Web2Chat refers to the amount of text that a chatbot can handle. This varies depending on the selected plan. The free plan allows for up to 100,000 characters per chatbot.

In Web2Chat, account usage including the total character count used for training can be tracked via the 'Billing' page. It provides client with information and insights about their account status and usage.

Yes, outdated chatbot responses in Web2Chat can be invalidated. This feature allows for the chatbot's knowledge to remain updated. Responses stored for common questions can be invalidated to ensure that chatbot is giving the most relevant and accurate responses possible.