Maisie

Maisie is an AI-powered e-commerce chatbot designed to automate various aspects of customer engagement. Put into operation 24/7, Maisie offers conversion support, customer service, email and SMS list building, along with social commerce. The platform can transfer chats to human agents for personalized interaction, provide real-time order status checks, offer contextual discounts, and help customer list building with smart conversational opt-ins. Essentially, Maisie is a tool to increase customer

Maisie provides automation solutions that support conversions, customer service, email and SMS list building, and social commerce for e-commerce businesses. It features personalized product recommendation quizzes to drive sales. Its platform supports social commerce through integrations, facilitating sales through platforms like Instagram, TikTok, Facebook, and more. Using AI, Maisie automatically handles pre-sales inquiries giving instant responses and product recommendations, all while offerin

Maisie streamlines customer service by providing automated replies to customer inquiries, significantly reducing the workload of customer service teams. It improves customer satisfaction by delivering instant responses to queries which can include real-time order status updates. For more complex or sensitive queries, it allows direct chat or email interaction with the team for a personalized touch.

For email and SMS list building, Maisie promotes the rapid growth of opt-in subscriber lists. It accomplishes this with smart conversational opt-ins which interactively engage with customers, not only answering their queries but also inviting them to subscribe to email and SMS updates.

Maisie supports social commerce via its integration capabilities, allowing businesses to sell their products through social media platforms such as Instagram, TikTok, and Facebook. This opens more channels for market penetration, reaching potential customers where they are most active.

Maisie offers personalized product recommendation quizzes. These quizzes are designed to engage the customer interactively and intelligently suggest products based on their responses, thereby promoting sales by recommending products aligned with their preferences and needs.

Maisie reduces customer service teams' workload by automating responses to customer queries. Questions are addressed by the AI independently, freeing up human personnel to address more complex issues. It also improves efficiency by giving instant responses and offering real-time order status updates.

Maisie uses integration capabilities to connect with social media platforms for product selling. This means businesses can sell products through Instagram, TikTok, Facebook, and similar platforms seamlessly, extending their reach to these large and engaged audiences.

Maisie's AI capabilities handle pre-sales queries by offering automatic responses and product recommendations. It provides immediate answers to potential customers' questions, removing any barriers to purchase and imparting a smooth pre-sale journey.

Yes, Maisie can transfer chats to human agents. This ensures complex or sensitive queries receive the individual attention they deserve. It creates a more personal touchpoint within the automated system for an effective balance of automation and human interaction.