Intellecta

Intellecta integrates with a company's website by linking to it and learning details about policies, products, stock, and FAQs, thus keeping its knowledge constantly updated.

Intellecta keeps its knowledge constantly updated by linking with a company's website. The frequency of updates is not specified but given that it is described as 'constantly updated', it suggests that updates are frequent and ongoing.

Yes, Intellecta provides support in any language. It employs generative pre-trained transformer models for instant responses to customer inquiries across various platforms in any language.

Intellecta interacts with social media comments by liking, replying to comments, sending direct messages, and moderating content. It can flag and remove negative comments to protect the brand's reputation.

The 'AI copilot' feature of Intellecta is designed to act as a support system for ecommerce platforms. It includes features like dealing with product inquiries, presales, returns and exchanges, as well as responding to FAQs.

Intellecta supports seamless integration with various e-commerce applications. However, it does not specify whether it is compatible with 'all' e-commerce applications.

Yes, Intellecta can handle returns and exchanges automation. It mentions explicitly that it can guide customers through returns and exchanges.

Intellecta uses generative pre-trained transformer (GPT) models to generate responses to customer inquiries across a variety of platforms like chat, social media, and email. While specific types of responses are not stated, it does suggest that responses would involve information about products, policies, FAQs, tracking orders, refunds and exchanges guidance and creating tickets in your helpdesk.

To protect a brand's reputation on social media, Intellecta enhances a brand's social media presence by automatically liking, replying to comments and direct messages, and moderating content by flagging and removing negative comments.

Intellecta extracts real-time insights from social networks, email, and chat interactions with your brand. This helps you understand customer engagement, spotting trends, and identifying problems early.