HeySam

HeySam aids in sales calls by providing immediate assistance with technical issues or inquiries. It provides real-time answers to customer queries during calls, thereby reducing the need for sales representatives to manually search for information. This allows them to handle technical aspects of the call with less dependence on sales engineers.

HeySam promotes time management for sales engineers by eliminating the need for them to be involved in every interaction. By providing technical assistance in real-time during calls, it allows sales engineers to reclaim substantial portions of their time which they can then utilise for qualifying deals or focusing on larger deals.

HeySam provides assistance during calls by giving real-time answers to customer queries. It understands the technical aspects of a product or service based on the call transcripts, Requests for Proposals (RFPs), or other sales materials shared by the users. It aids representatives in generating resource-based follow-up emails, thereby streamlining the sales process.

To use HeySam effectively, users need to share call transcripts, Requests for Proposals (RFPs), or other relevant sales materials. HeySam will learn from these materials to provide effective support during sales calls.

HeySam helps in reducing follow-up meetings by allowing sales representatives to accomplish more in each call. With its support, representatives can handle technical issues or inquiries on the spot, thereby reducing the need for follow-up meetings.

HeySam aids representatives in generating follow-up emails by providing resource-based responses. This feature simplifies the process into minutes: the representative just need to ask, highlight, and generate an email.

HeySam uses call transcripts or other sales materials provided by users to learn and provide effective support during sales calls. It uses these materials to understand the technical aspects of a product or service and respond to customer queries in real-time. It also aids in generating responses for follow-up emails.

Yes, HeySam does provide features similar to other customer interaction analytics tools. Apart from providing real-time technical assistance during calls, it includes a feature that allows call playback and provides summaries.

HeySam ensures user data privacy by keeping each customer's data separate. It respects user-data privacy and includes safeguards to prevent the mishandling of data.

No, HeySam is designed not to replace human sales engineers. It is built to augment their effectiveness and efficiency by handling the technical aspects of sales calls, thus freeing them to focus on qualifying and closing deals.