BrandBastion

BrandBastion is an AI-powered social engagement platform that helps businesses manage their social media comments, analyze sentiment, hide unwanted messages, and find messages that need a response.

BrandBastion uses AI to manage social engagement by highlighting comments that require attention, automatically hiding harmful conversations, and analyzing sentiment in comments. It uses intent recognition to prioritize messages and enables businesses to respond faster.

BrandBastion supports multiple platforms including Facebook, Instagram, YouTube, Twitter, and TikTok. It covers both organic posts and ads on these platforms.

BrandBastion manages social media comments using its unified inbox feature. All comments from posts, ads, and dynamic ads are presented in one place. The AI technology highlights comments that need attention or should be hidden. Users can use saved replies for efficiency, assign comments to team members, and leverage keyword blockers to moderate comments.

BrandBastion's sentiment analysis feature works by automatically assigning sentiments to all comments. These sentiments can be positive, negative, neutral, or user tag, providing clear insights into audience reaction to posts and campaigns.

Yes, BrandBastion can hide unwanted messages automatically. Its AI technology highlights unwanted and damaging comments, which can be hidden with one click. Users can also turn on automated hiding for spam, offensive, inappropriate, and against-brand comments identified by the AI.

Yes, BrandBastion offers desktop notifications for spikes in comment volume or keyword mentions. Users can set up these automated alerts per their requirements.

Yes, users can assign conversations to specific team members using BrandBastion. This feature helps improve efficiency and enable better collaboration among team members.

Yes, BrandBastion provides actionable insights from social media conversations. These insights include sentiment analysis and content resonance, allowing businesses to gain a deeper understanding of their audience engagement.

BrandBastion helps users respond quickly to common questions through its saved replies feature. This allows businesses to keep their brand voice consistent and increase their response efficiency.