11Sight

11Sight is an omnichannel pipeline generation platform that is designed to streamline lead generation and enhance customer engagement. It uses an AI chatbot to capture and qualify leads and provides enriched lead information for efficient conversations. 11Sight supports real-time, one-click, inbound video calls across various online channels. It also integrates smoothly with existing CRM systems, updating them automatically with meeting summaries. Its features are designed for marketing, sales,

11Sight's AI chatbot works by capturing and qualifying leads. It is designed to escalate leads with high buying intent to your team for live conversations. During the handoff, the AI provides enriched lead information, meeting context, and goals. Reducing data entry tasks, 11Sight also automates CRM updates with meeting summaries.

The omnichannel pipeline generation platform in 11Sight is a system that facilitates a seamless user experience and communication across multiple channels. It enables companies to engage with leads and customers through different digital mediums in real-time. This includes real-time, one-click, inbound video calls from any online channel, offering a viable way to connect with high-intend leads in real time.

Yes, 11Sight can seamlessly integrate with your existing CRM systems. The platform is designed for smooth data synchronization, which means updates made in 11Sight, such as meeting summaries, are automatically reflected in your CRM to reduce manual data entry tasks.

11Sight provides users with enriched lead information. This includes detailed insights into each lead’s behavior, preferences, and context for more efficient conversations. This data can be leveraged to engage prospective customers more effectively and drive conversions by personalizing the dialogue based on the lead’s profile.

11Sight automates meeting summaries through the platform's AI capabilities. After each meeting, the AI generates a summary of the key discussions and automatically updates your CRM with these details, reducing the need for manual data entry tasks.

Key real-time communication features of 11Sight include instant, one-click, inbound video calls from any online channel, smart lead routing, and in-meeting information enrichment. These features are designed to foster high-intend lead interactions and more effective business conversations.

11Sight hosts cloud-based meetings that are end-to-end encrypted, ensuring robust security and user privacy during interactions. It provides configurable integrations and supports third-party pre/in/post meeting integrations to meet specific security requirements of a business.

Yes, 11Sight is GDPR compliant. It ensures secure and private customer interactions in compliance with the General Data Protection Regulation (GDPR) guidelines, respecting user data privacy and security rights.

11Sight enhances customer engagement by combining real-time communication, AI-powered lead generation, and personalization. By facilitating instant video calls from any online channel, providing enriched lead information and smart lead routing, it offers a unique engagement experience. It also uses AI chatbots to interact with customers effectively, which improves the overall customer experience.