Norby AI is a web assistant designed to make websites smarter by providing prompt and correct responses to customer queries. Users simply copy-paste their product or service descriptions, documentations, or frequently asked questions, and Norby responds to customer inquiries round the clock. The solution is particularly useful for startups, personal brands, and small companies. With no coding knowledge required, Norby AI is accessible to everyone and demands no setup to get started. Users only need to create an account, insert a snippet of code into their web page, and upload their FAQs into the automation system. As a result, this user-friendly tool becomes a readily-available web page assistant, making it an easy, swift, and practical solution for those aiming to improve their user experience and customer service on their website.
Pros And Cons Of Norby AI
Pros
Human-like customer care
Upsell tools
Shopping cart recovery tools
30 day free trial
Cookiebot system
Content personalization
Cross-site request forgery prevention
Error detection
Visitor ID assignment
Visitor behaviour analysis
Multi-site visitor tracking
Ad relevance optimization
Easy to use
Customer experience improvement
Web3 assistant
No coding required
FAQ handling
24/7 availability
Startups and small business suitable
Personal branding tool
Immediate setup
Web page assistant
Customer query responses
Behaviour tracking cookies
Usability for non-techies
Code snippet integration
Marketing cookies
Cons
Only provides written communication
Limited to website installations
Relies heavily on Cookiebot
Requires manual FAQ upload
Website snippet code insertion required
No advanced interactions
No native mobile app support
No visual aids/ media in responses
Restricted to English language
No emotions or sentiment analysis
Pricing Of Norby AI
Free + from $0.17/mo
FQA From Norby AI
What is Norby AI?
Norby AI is an artificial intelligence chatbot designed to provide human-like customer care. It's especially aimed at online stores, healthcare, crypto, and fintech businesses. The chatbot is powered by Cookiebot, a consent and cookie management service and has features such as upselling and shopping cart recovery tools. It also offers a 30-day free trial.
How does Norby AI work?
Norby AI works as a web assistant which provides prompt and correct responses to customer queries. Users simply copy-paste their product or service descriptions, documentation, or frequently asked questions, and Norby AI responds to inquiries round the clock. It uses cookies to detect errors, assign visitor IDs, track behavior, and optimize ad-relevance.
What types of industries can Norby AI be used in?
Norby AI can be used in multiple industries including online stores, healthcare, crypto, and fintech businesses.
How does Norby AI use cookies to improve functionality?
Norby AI uses cookies to improve functionality by detecting errors, assigning visitors unique IDs to prevent double registration, tracking visitor behavior to personalize content and ads, tracking visitors across websites for data analysis, and optimizing ad relevance.
What type of businesses is Norby AI best suited for?
Norby AI is best suited for startups, personal brands, and small companies due to its easy setup and 24/7 availability.
Do you need coding knowledge to use Norby AI?
No, you do not need coding knowledge to use Norby AI. The solution is accessible to everyone and needs no setup or coding knowledge to get started.
What is the process to start using Norby AI?
To start using Norby AI, users need to create an account, insert a snippet of code into their web page, and upload their FAQs into the automation system. This process makes Norby a readily-available web assistant.
What is the purpose of the 30-day free trial?
The 30-day free trial allows users to test out Norby AI and its functionalities before deciding to commit to a paid plan. This helps to gauge the efficacy and relevance of the AI to the user's specific needs.
Does Norby AI provide 24/7 customer service?
Yes, Norby AI provides 24/7 customer service by consistently responding to customer queries round the clock.
How does Norby AI handle customer inquiries?
Norby AI handles all customer inquiries by providing correct, timely, and appropriate responses. This is achieved by users inputting their product or service descriptions, documentations, or frequently asked questions which Norby AI learns from and uses to respond.
What is Cookiebot and how does it power Norby AI?
Cookiebot is a consent and cookie management service. It powers Norby AI by enabling the system to categorize cookies into Necessary, Preference, Statistics, and Marketing, detect errors, assign visitors ID's, track visitor behavior, and optimize ad-relevance.
Can I customize Norby AI to fit my brand?
IDK
What are the categories of the cookies used in Norby AI?
The cookies used in Norby AI are categorized into Necessary, Preference, Statistics, and Marketing.
How can I use Norby AI for upselling and shopping cart recovery?
IDK
How can Norby AI help improve user experience?
Norby AI helps improve user experience by ensuring the website is smart, responsive, and accessible around the clock. Furthermore, it addresses customer queries promptly and accurately which greatly enhances the overall user experience on the website.
What is the process to insert Norby AI into my website?
To insert Norby AI into your website, you simply need to insert a snippet of code provided during the setup process.
How does Norby AI prevent cross-site request forgery?
Norby AI prevents cross-site request forgery through the utilization of cookies managed by Cookiebot. These cookies are designed to prevent fraudulent transactions and enhance security.
How can Norby AI automate FAQ handling?
Norby AI automates FAQ handling by allowing users to upload their FAQs into the automation system. The AI learns from these FAQs and responds to related customer inquiries in real-time.
How does Norby AI assist with website traffic analysis?
Norby AI assists with website traffic analysis by tracking visitors across websites through the use of cookies. The AI can then analyze this data to draw insights and optimize ad relevance.
Where can I find the pricing details of Norby AI?
Pricing details of Norby AI can be found on the pricing page of Norby AI's website. The URL for the pricing page is 'https://norby.io/pricing'.
